No, this is a genuinely pressure-free space to ask questions. The consultation is $95 + GST regardless of what you decide after. Some consultations end without a purchase because the right answer is working on a piece you already own, or something else entirely.
What happens in the hour
Your hair situation
Jo looks at what you're working with: total hair loss, a shaved head, thinning at the crown, or something in between. She's seen most of it.
Colour matching
You share inspiration photos. She tells you exactly which base gets you closest and what finishing work it needs. No guessing about whether the screen colour is accurate.
Cap construction and fit
Lace front, silk top, base size, density — she explains what matters for your specific situation and what you can stop worrying about.
Your questions, answered
Insurance reimbursement, turnaround time, how wearing actually works, how to wash it. Bring everything. The hour is yours.