Grey Thin Silk Hand-Tied Topper

The lace top construction creates the appearance of hair growing directly from the scalp at the crown, which is where most wigs reveal themselves. The knots are slightly bleached as standard, so the hairline sits flat rather than showing a visible grid. Beyond the construction, how natural it looks comes down to how well the colour, cut, and finish match you, and that is exactly what the virtual consultation is for. We don't ship until that work is done.

Colour matching happens during your virtual consultation, before anything is done to your piece. You share your inspiration photos, we look at your colouring together, and we decide exactly what this wig needs to look like yours. The piece doesn't leave Calgary until that work is complete. If colour accuracy matters to you and you haven't booked a consultation yet, that's the place to start.

Every order includes a wig grip, which keeps the piece in place without clips or tape, and is particularly important if you're wearing without bio hair or with a shaved head. Beyond that, fit is the foundation. The cap comes in four sizes, and if you're between sizes or unsure, bring it to your consultation. An ill-fitting wig is the most common reason women don't reach for their piece, and it's entirely avoidable.

After you purchase, we'll be in touch promptly to book your virtual consultation. Turnaround from that call to your piece shipping depends on the customizations involved, and we'll give you a clear timeline during the consultation. If you're working against a specific date, a treatment start date, an event, a return to work, tell us at booking and we'll do everything we can to meet it.

Stock pieces purchased online are eligible for return within 5 days of confirmed delivery, provided the piece is unworn, unwashed, unaltered, and in original condition with all tags attached. For lace-front pieces, the lace must remain intact and uncut. Approved returns are subject to a 10% restocking fee, and original shipping charges are non-refundable.

Pieces that have been customized, cut, coloured, styled, or fitted, are final sale. This is why the virtual consultation happens before any work begins. It's the step that makes sure the piece is right for you before it's made yours.

If something doesn't feel right when your order arrives, contact us before doing anything else. Most concerns can be resolved, and info@jesalonwigs.com is the fastest way to reach us.